Safety Team

Our downtown Safety Ambassadors are on the ground seven days a week in six downtown neighborhoods assisting visitors, residents, workers and homeless individuals. From providing directions to out-of-towners, to aiding downtown’s unsheltered population, this dedicated team helps keep downtown safe, welcoming and livable.

MID Ratepayer Information    Report Property Damage    Request MID Service

The MID-funded Safety Team provides the following services:

  • Customer service and wayfinding
  • Transit information
  • Safety escorts
  • Referrals to human services
  • Coordination to clean debris from sidewalks
  • Public safety information and crime prevention through environmental design services for ratepayers

“The job is to be out here, to be available and to provide great customer service.” 

Safety Team Supervisor Shawn describes the work he does to ensure downtown is safe, welcoming and livable.

Ambassador Shout Out

A big thanks to all ambassadors who have braved a very wet winter to provide service in our parks, public spaces and to residents, employees, visitors and people in need downtown.