Safety Team
Our downtown Safety Ambassadors are on the ground seven days a week in six downtown neighborhoods assisting visitors, residents, workers and homeless individuals. From providing directions to out-of-towners, to aiding downtown’s unsheltered population, this dedicated team helps keep downtown safe, welcoming and livable.
The MID-funded Safety Team provides the following services:
- Customer service and wayfinding
- Transit information
- Safety escorts
- Referrals to human services
- Coordination to clean debris from sidewalks
- Public safety information and crime prevention through environmental design services for ratepayers
DSA/MID Safety Ambassador CJ personifies customer service in downtown Seattle
If you have a question while you’re out and about in downtown, the odds are good CJ will have an answer.
Ambassador Shout Out
A big thanks to all ambassadors who have braved a very wet winter to provide service in our parks, public spaces and to residents, employees, visitors and people in need downtown.
Safety Team Ambassador of the Month: Ron
Ron arrives to work each day with a dedicated, positive and enthusiastic attitude. He is always professional, and spends time building relationships with those in need here in downtown. While conducting wakeups recently, Ron spotted a man having an especially tough morning. Ron greeted the man by name and spent time engaging on a personal and supportive level. It was a simple act, but the gentleman was enormously appreciative.
Ron’s near-daily constructive interactions with our customers and ratepayers helps further DSA’s mission to create a healthy, vibrant downtown core.
Please join us in congratulating Ron as our Safety Team employee of the month for December 2019.
Areas of Operation
Serving Belltown, Denny Triangle, Retail Core, Pioneer Square, Waterfront and West Edge neighborhoods.
Service Requests
206-441-3303
Service Hours
Clean Team
Monday–Friday: 6 a.m.–9 p.m.Saturday-Sunday: 7 a.m.-9 p.m.
Safety Team
Monday–Sunday: 7:30 a.m.–9:30 p.m.MID Outreach Team
Monday–Friday: 8 a.m.–4:30 p.m.Are you a property owner in downtown Seattle?
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DSA’s eLERTs offer timely information regarding potential disruptions for events such as protests, marches and road closures.
Become an Ambassador
We have available employment opportunities on the MID-funded clean, safety, outreach and parks activation teams.