Safety Team

Our downtown Safety Ambassadors are on the ground seven days a week in six downtown neighborhoods assisting visitors, residents, workers and homeless individuals. From providing directions to out-of-towners, to aiding downtown’s unsheltered population, this dedicated team helps keep downtown safe, welcoming and livable.

MID Ratepayer Information

View your assessment and details about the MID ordinance.

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Request MID Service

Please fill out this form to request MID service, and we’ll follow up within a day. Alternatively, call 206-441-3303 during hours of operation (see below). After hours, you can leave a detailed message, and we’ll follow up the next day.

The MID-funded Safety Team provides the following services:

  • Customer service and wayfinding
  • Transit information
  • Safety escorts
  • Referrals to human services
  • Coordination to clean debris from sidewalks
  • Public safety information and crime prevention through environmental design services for ratepayers

 

DSA/MID Safety Ambassador CJ personifies customer service in downtown Seattle

If you have a question while you’re out and about in downtown, the odds are good CJ will have an answer.

 

Ambassador Shout Out

A big thanks to all ambassadors who have braved a very wet winter to provide service in our parks, public spaces and to residents, employees, visitors and people in need downtown.

Parks Team Ambassador of the Month: Janet

Janet joined the Downtown Seattle Association six years ago, starting out as a Safety Ambassador, team trainer and stand-in dispatcher. In April 2020, Janet decided to try her hand as a Park Ambassador. She joined the Westlake and Occidental team, and we’re sure glad she did.

Janet’s recognition is well-deserved. She’s a stellar example of ambassador conduct in the field. Janet often goes above and beyond her daily duties, and can be counted on to make the right call or ask the right questions in tricky situations. Janet has an exemplary attendance record, and her End of Day reports ROCK!

Please join us in congratulating Janet as our Parks Team employee of the month for November 2019.

 

 

 

 

Areas of Operation

Serving Belltown, Denny Triangle, Retail Core, Pioneer Square, Waterfront and West Edge neighborhoods.

 

 Service Requests

206-441-3303

Service Hours

Clean Team

Monday–Friday: 6 a.m.–9 p.m.
Saturday-Sunday: 7 a.m.-9 p.m.

Safety Team

Monday–Sunday: 7:30 a.m.–9:30 p.m.

MID Outreach Team

Monday–Friday: 8 a.m.–4:30 p.m.

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DSA’s eLERTs offer timely information regarding potential disruptions for events such as protests, marches and road closures.






Become an Ambassador

We have available employment opportunities on the MID-funded clean, safety, outreach and parks activation teams.

View Open Positions