Safety Team
Our downtown Safety Ambassadors are on the ground seven days a week in six downtown neighborhoods assisting visitors, residents, workers and homeless individuals. From providing directions to out-of-towners, to aiding downtown’s unsheltered population, this dedicated team helps keep downtown safe, welcoming and livable.
The MID-funded Safety Team provides the following services:
- Customer service and wayfinding
- Transit information
- Safety escorts
- Referrals to human services
- Coordination to clean debris from sidewalks
- Public safety information and crime prevention through environmental design services for ratepayers
DSA/MID Safety Ambassador CJ personifies customer service in downtown Seattle
If you have a question while you’re out and about in downtown, the odds are good CJ will have an answer.
Ambassador Shout Out
A big thanks to all ambassadors who have braved a very wet winter to provide service in our parks, public spaces and to residents, employees, visitors and people in need downtown.
Safety Team Ambassador of the Month: Guen
September was a pivotal month for Guen. She took ownership of her position as Team 1 Assistant Supervisor and attended Assistant Manager training at Archbright. Guen is already using what she learned at Archbright in the office and the field. Guen also accepted the opportunity to become a Management of Aggressive Behavior trainer and is excited to get her certification in November.
Guen’s teammates appreciate her warm, cheerful attitude and feel comfortable coming to her for guidance and advice. She has a remarkable ability to handle conflicts and difficult situations with patience and tact.
Guen is dependable, efficient and unfailingly punctual. Her work is truly a reflection of DSA’s mission and values.
Please join us in congratulating Guen as our Safety Team employee of the month for September 2019.
Areas of Operation
Serving Belltown, Denny Triangle, Retail Core, Pioneer Square, Waterfront and West Edge neighborhoods.
Service Requests
206-441-3303
Service Hours
Clean Team
Monday–Friday: 6 a.m.–9 p.m.Saturday-Sunday: 7 a.m.-9 p.m.
Safety Team
Monday–Sunday: 7:30 a.m.–9:30 p.m.MID Outreach Team
Monday–Friday: 8 a.m.–4:30 p.m.Are you a property owner in downtown Seattle?
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DSA’s eLERTs offer timely information regarding potential disruptions for events such as protests, marches and road closures.
Become an Ambassador
We have available employment opportunities on the MID-funded clean, safety, outreach and parks activation teams.