Safety Team

Our downtown Safety Ambassadors are on the ground seven days a week in six downtown neighborhoods assisting visitors, residents, workers and homeless individuals. From providing directions to out-of-towners, to aiding downtown’s unsheltered population, this dedicated team helps keep downtown safe, welcoming and livable.

MID Ratepayer Information

View your assessment and details about the MID ordinance.

Learn more

Call 206-441-3303 to make a service request

To request a specific service, please call us during hours of operation (see below). After hours, you can leave a detailed message and we’ll follow up the next day.

The MID-funded Safety Team provides the following services:

  • Customer service and wayfinding
  • Transit information
  • Safety escorts
  • Referrals to human services
  • Coordination to clean debris from sidewalks
  • Public safety information and crime prevention through environmental design services for ratepayers

 

DSA/MID Safety Ambassador CJ personifies customer service in downtown Seattle

If you have a question while you’re out and about in downtown, the odds are good CJ will have an answer.

 

Ambassador Shout Out

A big thanks to all ambassadors who have braved a very wet winter to provide service in our parks, public spaces and to residents, employees, visitors and people in need downtown.

Safety Team Ambassador of the Month

Damien Keitt

Damien Keitt is an exemplary member of DSA and Safety Team 0. Keitt recently stepped up to new responsibilities in the absence of an Assistant Supervisor, ably managing team calls and day-to-day leadership responsibilities. He is extremely trustworthy and proactively introduces new businesses to DSA’s services. Keitt takes the initiative to connect with new ambassadors.

Keitt’s communication with leadership and his teammates is top notch and resonates throughout DSA. Both new members and longtime employees note his skills in his new role.

Please join us in congratulating Damien Kitt as our Safety employee of the month.

Areas of Operation

Serving Belltown, Denny Triangle, Retail Core, Pioneer Square, Waterfront and West Edge neighborhoods.

 

 Service Requests

206-441-3303

Service Hours

Clean Team

Monday–Sunday: 6 a.m.–9 p.m.

Safety Team

Monday–Sunday: 7:30 a.m.–9:30 p.m.

Homeless Outreach Team

Monday–Friday: 7:30 a.m.–5 p.m.

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DSA’s eLERTs offer timely information regarding potential disruptions for events such as protests, marches and road closures.






Become an Ambassador

We have available employment opportunities on the MID-funded clean, safety, outreach and parks activation teams.

View Open Positions