Safety Team
Our downtown Safety Ambassadors are on the ground seven days a week in six downtown neighborhoods assisting visitors, residents, workers and homeless individuals. From providing directions to out-of-towners, to aiding downtown’s unsheltered population, this dedicated team helps keep downtown safe, welcoming and livable.
The MID-funded Safety Team provides the following services:
- Customer service and wayfinding
- Transit information
- Safety escorts
- Referrals to human services
- Coordination to clean debris from sidewalks
- Public safety information and crime prevention through environmental design services for ratepayers
DSA/MID Safety Ambassador CJ personifies customer service in downtown Seattle
If you have a question while you’re out and about in downtown, the odds are good CJ will have an answer.
Ambassador Shout Out
A big thanks to all ambassadors who have braved a very wet winter to provide service in our parks, public spaces and to residents, employees, visitors and people in need downtown.
Focus Team Member of the Month
Fawn Batten
Fawn Batten transitioned to the Focus Team in October 2018. She quickly showed a talent for collaboration, innovation and leadership while welcoming the people around her. Fawn recently lead the development, implementation and execution of our first Point in Time Count. Her passion, focus and perseverance ensured its success. Fawn was also involved behind the scenes of the Point in Time Count, making sure her volunteers were trained, informed and fed. Her work embodies DSA’s core values.
Please join us in congratulating Fawn as our Focus Team employee of the month.
Areas of Operation
Serving Belltown, Denny Triangle, Retail Core, Pioneer Square, Waterfront and West Edge neighborhoods.
Service Requests
206-441-3303
Service Hours
Clean Team
Monday–Friday: 6 a.m.–9 p.m.Saturday-Sunday: 7 a.m.-9 p.m.
Safety Team
Monday–Sunday: 7:30 a.m.–9:30 p.m.MID Outreach Team
Monday–Friday: 8 a.m.–4:30 p.m.Are you a property owner in downtown Seattle?
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DSA’s eLERTs offer timely information regarding potential disruptions for events such as protests, marches and road closures.
Become an Ambassador
We have available employment opportunities on the MID-funded clean, safety, outreach and parks activation teams.