Safety Team
Our downtown Safety Ambassadors are on the ground seven days a week in six downtown neighborhoods assisting visitors, residents, workers and homeless individuals. From providing directions to out-of-towners, to aiding downtown’s unsheltered population, this dedicated team helps keep downtown safe, welcoming and livable.
The MID-funded Safety Team provides the following services:
- Customer service and wayfinding
- Transit information
- Safety escorts
- Referrals to human services
- Coordination to clean debris from sidewalks
- Public safety information and crime prevention through environmental design services for ratepayers
DSA/MID Safety Ambassador CJ personifies customer service in downtown Seattle
If you have a question while you’re out and about in downtown, the odds are good CJ will have an answer.
Ambassador Shout Out
A big thanks to all ambassadors who have braved a very wet winter to provide service in our parks, public spaces and to residents, employees, visitors and people in need downtown.
Safety Team Member of the Month
Colin Mcloughlin
Colin Mcloughlin is a consistent, reliable and considerate Safety Ambassador. Recently, Colin offered his time to ensure the success of fellow team members by working extended and additional shifts. Colin also stepped in multiple times at dispatch to keep field operations running smoothly, and during the holiday season, he helped lead foster children from the Treehouse Project as they walked from Seattle Center to the Carousel at Westlake Park.
Please join us congratulating Colin as our Safety Team Employee of the Month.
Areas of Operation
Serving Belltown, Denny Triangle, Retail Core, Pioneer Square, Waterfront and West Edge neighborhoods.
Service Requests
206-441-3303
Service Hours
Clean Team
Monday–Sunday: 6 a.m.–9 p.m.Safety Team
Monday–Sunday: 7:30 a.m.–9:30 p.m.Homeless Outreach Team
Monday–Friday: 7:30 a.m.–5 p.m.Are you a property owner in downtown Seattle?
Sign up to stay informed.
DSA’s eLERTs offer timely information regarding potential disruptions for events such as protests, marches and road closures.
Become an Ambassador
We have available employment opportunities on the MID-funded clean, safety, outreach and parks activation teams.