Safety, Concierge, Hospitality and Street Outreach
Moving on foot and bikes, Community Safety & Hospitality ambassadors are highly visible across the MID and provide an array of services, including:
- Concierge services and directions for the public
- Daily staffing in the DSA/MID-managed parks and public spaces
- Daily visits to ratepayer businesses
- Sidewalk clearing
- Welfare checks
- Information on services and housing options to unhoused people
- Downtown encampment reports to the city
SPD & Private Security Patrols
Through a contract with Iron & Oak, the MID invests in over 800 hours per week of private security downtown in addition to funding dedicated overtime bike patrols with the Seattle Police Department. These safety services help ensure a greater security presence downtown for residents, workers and visitors during a time when the Seattle Police Department faces a critical staffing shortage.
Parks & Public Space Management
Through an agreement with the city of Seattle, DSA manages two urban parks (Occidental Square in the historic Pioneer Square district and Westlake Park in the heart of the retail core), and programs additional public spaces. The Public Realm Operations Team supports programming, events and beautification in these public spaces for all to enjoy.
Outdoor Events & Activations
Each year with MID support, DSA produces Downtown Summer Sounds, a free concert series for residents, workers and visitors, along with an annual Holiday Tree Lighting celebration that draws thousands downtown. To help welcome people back in 2021 and 2022, DSA/MID created and marketed dozens of additional events and promotions all summer long.
Marketing, Economic Development & Research
MID funding supports the ongoing marketing of downtown small businesses, retail and restaurants, attractions, and arts and cultural organizations. MID funds supported a dedicated regional advertising campaign in the summer and winter of 2021 to encourage the return of visitors post-pandemic. Funding also supports economic development efforts and research on key downtown performance metrics to bolster continued investment in downtown by businesses and residents.