Community Safety & Hospitality Team
Our Community Safety & Hospitality ambassadors are on the ground seven days a week in six downtown neighborhoods assisting visitors, residents, workers and those in need. From providing directions to out-of-towners to connecting those in need with services, this dedicated team helps keep downtown safe, vibrant and welcoming.
The MID-funded team provides the following services:
- Customer service and wayfinding
- Transit information
- SafeWalk service
- Referrals to human services
- Public safety information and crime prevention information
- Welfare checks
- Support with Conditions of Entry and Sit/Lie violations
Maintaining a Safe and Welcoming Downtown
Hours
Daily: 7 a.m.–9 p.m.
Join Our Team
If you’re interested in becoming a downtown ambassador, please check out our current job openings. The MID is a proud justice-involved employer.