Downtown Ambassadors

Founded by DSA in 1999, the Metropolitan Improvement District is a business-improvement area spanning 285 square blocks in downtown – from Denny Way to Pioneer Square and from I-5 to the waterfront. With funding from MID ratepayers, DSA provides cleaning, safety, concierge and homeless outreach services in six center city neighborhoods. Our ambassadors are on the streets of downtown every day, ensuring an inviting, safe and clean urban experience for everyone. The MID was renewed by the Seattle City Council in 2013, with support from a majority of district ratepayers. Over the past year, we’ve enhanced our work in downtown to keep pace with the area’s growth. We now employ more than 100 ambassadors, we’ve extended daily hours of operation and we’ve added additional cleaning equipment. From leaf cleanup to graffiti removal, a few key statistics are captured below.

MID Ratepayer Information

View your assessment and details about the MID ordinance.

Report Property Damage

Due to the impact of COVID-19, we need your help tracking damage downtown.

Request MID Service

Please fill out this form to make a request or call 206-441-3303 during our hours of operation (see below). After hours, you can leave a detailed message, and we’ll follow up during our next shift.

Making a Difference in 2020-21

Ambassador Service Map

14,386

14,386

People helped with directions

34,838

34,838

Graffiti tags removed

1,442,991

1,442,991

Gallons of trash removed

1,185

1,185

Hours of outreach completed

379,895

379,895

Visitors to Westlake Park and Occidental Square

Ambassador News

Areas of Operation

Serving Belltown, Denny Triangle, Retail Core, Pioneer Square, Waterfront and West Edge neighborhoods.

Service Requests

206-441-3303

Services Currently Available

Trash removal from sidewalks, alleys and curb edges; quick-response animal and human waste cleanup; syringe removal; alley cleaning; and welfare checks on individuals in need.

Hours

Clean Team

Monday-Friday 6:30 a.m-6 p.m.; Saturday-Sunday 7 a.m.-6 p.m.

Safety Team

Monday-Sunday, 7:30 a.m.-6:30 p.m.

Outreach Team

Monday-Friday: 9 a.m.-4:30 p.m.

Are you a property owner in downtown Seattle?

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DSA’s eLERTs offer timely information regarding potential disruptions for events such as protests, marches and road closures.






Join Our Team

If you’re interested in becoming a downtown ambassador, please check out our current job openings.

View Open Positions