Downtown Ambassadors

Founded by DSA in 1999, the Metropolitan Improvement District is a business-improvement area spanning 285 square blocks in downtown — from Denny Way to Pioneer Square and from I-5 to the waterfront. Funding from property owners within the MID boundaries provides cleaning, safety and hospitality services in six center city neighborhoods, as well as oversight and activation of multiple urban parks and public spaces. MID-funded ambassadors are on the streets of downtown 362 days a year, ensuring a clean, safe and welcoming experience for everyone. The MID was renewed by the Seattle City Council in 2013 and is up for renewal again in 2023. From leaf cleanup to graffiti removal, a few key performance metrics are captured below.

MID Ratepayer Information

View your assessment and details about the MID ordinance.

Request MID Service

Please fill out this form to make a request or call 206-441-3303 during our hours of operation (see below). After hours, you can leave a detailed message and we’ll follow up during our next shift.

Making a Difference in 2021-22

Ambassador Service Map



People helped with directions



Graffiti tags removed



Gallons of trash removed



Visitors to Westlake Park and Occidental Square

Ambassador News

Areas of Operation

Serving Belltown, Denny Triangle, Retail Core, Pioneer Square, Waterfront and West Edge neighborhoods.

Service Requests


Services Currently Available

  • Trash removal from sidewalks, alleys and curb edges
  • On-street concierge services
  • Quick-response animal and human waste cleanup
  • Leaf and syringe removal
  • Pressure-washing
  • Alley cleaning
  • SafeWalk service
  • Public asset tracking
  • Morning wakeups and welfare checks on individuals in need
  • Addressing conditions of entry and sit/lie violations


Clean Team

Daily: 7 a.m.–9 p.m.

Community Safety & Hospitality Team

Daily: 7 a.m.–9 p.m.

Public Realm Operations Team

Daily: 7 a.m.–9 p.m.

Are you a property owner, property manager or resident in downtown Seattle?

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Metropolitan Improvement District Communications

Join Our Team

If you’re interested in becoming a downtown ambassador, please check out our current job openings.

View Open Positions