Downtown Ambassadors

Founded by DSA in 1999, the Metropolitan Improvement District (MID) is a business-improvement area spanning 285 square blocks in downtown – from Denny Way to Pioneer Square and from I-5 to the waterfront. With funding from MID ratepayers, DSA provides cleaning, safety, concierge and homeless outreach services in six center city neighborhoods. Our ambassadors are on the streets of downtown every day, ensuring an inviting, safe and clean urban experience for everyone. The MID was renewed by the Seattle City Council in 2013, with support from a majority of district ratepayers. Over the past year, we’ve enhanced our work in downtown to keep pace with the area’s growth. We now employ more than 120 ambassadors, we’ve extended our daily hours of operation and added additional cleaning equipment. From leaf cleanup to graffiti removal, a few key statistics are captured below.

MID Ratepayer Information

View your assessment and details about the MID ordinance.

Learn more

Call 206-441-3303 to make a service request

To request a specific service, please call us during hours of operation (see below). After hours, you can leave a detailed message and we’ll follow up the next day.

Making a Difference in 2017

121,352

121,352

People helped with directions

45,490

45,490

Graffiti tags removed

27,767

27,767

Bags of trash collected

9,535

9,535

Trike service call clean-ups

Ambassador News

Areas of Operation

Serving Belltown, Denny Triangle, Retail Core, Pioneer Square, Waterfront and West Edge neighborhoods.

 

 Service Requests

206-441-3303

Service Hours

Clean Team

Monday–Sunday: 6 a.m.–9 p.m.

Safety Team

Monday–Sunday: 7:30 a.m.–9:30 p.m.

Homeless Outreach Team

Monday–Friday: 7:30 a.m.–5 p.m.

If you are a property owner downtown and want to receive notifications about downtown, please email Dave Willard, at davew@downtownseattle.org.

Subscribe

Join Our Team

If you’re interested in becoming a downtown ambassador, please check out our current job openings.

View Open Positions