MID Service Request

The downtown ambassador teams provide services within the MID — a 300-square-block area in downtown Seattle, encompassing six downtown neighborhoods. MID-funded ambassadors work seven days a week, 362 days a year from 7 a.m.-9 p.m. daily.

You can request any MID service through our dispatch line at 206-441-3303. Our cleaning services can be requested by calling or by using this form. After hours, you can leave a detailed message, and we’ll follow up during our next shift.

If you’re experiencing an emergency or witnessing criminal activity, please dial 911.

MID services will be closed for Christmas, Wednesday, Dec. 25. We will respond to matters received during the closure when we resume services on Thursday, Dec. 26.