Downtown Ambassador – Safety Team

Position: Downtown Ambassador – Safety Team

Department: Clean and Safe Team

Reporting Relationship: Safety Supervisor

Status: Full-time, Non-Exempt


The mission of the Metropolitan Improvement District Safety Program is to assist in creating a safe and welcoming environment to all who frequent the MID program area with an emphasis on residents, workers, tourists and the vulnerable street population. The Downtown Ambassadors provide a visible uniformed presence and serve as information sources to the public, local businesses, residents, police, and other agencies and organizations.

Duties and Responsibilities

  • Serve as an ambassador for downtown Seattle by creating a positive urban experience to all who use the city.
  • Patrol assigned neighborhoods by bicycle to support the MID program community through addressing civility issues, offering human service outreach and providing customer service.
  • Work closely with Outreach Ambassadors and the Community Mental Health Program to connect those in need with resources.
  • Interact with neighborhood stakeholders, Seattle Police Department and other relevant agencies to communicate and assist in problem solving.
  • Represent the downtown Seattle MID and the Public Safety Program at special events in a positive and professional manner.
  • Complete daily activity reports and other assignments as specified by supervisor.
  • Work on special assignments both individually and with others.


  • Must possess ability to ride bicycle for ten hour shifts in outdoor weather.
  • Must pass a bicycle riding assessment with an emphasis on low riding speeds.
  • Demonstrated customer service experience.
  • Strong ability to work and interact with the public.
  • Strong interpersonal skills with the ability and willingness to work as part of a team.
  • Strong communication skills, both verbal and written.
  • Must possess a solid work ethic and the ability to follow instructions.
  • Self-motivated, energetic learner and leader with a good sense of humor.
  • Required to maintain a neat and presentable appearance.
  • Knowledge of downtown Seattle and its community a plus.

Physical Demands and Work Environment

  • Work is conducted outdoors in an urban environment;
  • majority of time will be on a 2 wheeled bike;
  • must be able to lift 40 pounds;
  • able to hear and write.


Starting pay is $15.00. Generous benefit package includes 100% employer coverage of medical, dental, and vision premiums, as well as paid time off, 401K retirement plan, and unlimited annual ORCA Pass.

To Apply
Send resumes to or apply in person to 423 Stewart St, Seattle, WA  98101 to fill out an application.  NO TELEPHONE CALLS PLEASE

The Metropolitan Improvement District is an Equal Opportunity Employer.


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