Downtown Ambassador – Safety Team

Position: Downtown Ambassador – Safety Team

Department: Clean and Safe Team

Reporting Relationship: Safety Supervisor

Status: Full-time, Non-Exempt

Overview

The mission of the Metropolitan Improvement District Safety Program is to assist in creating a safe and welcoming environment to all who frequent the MID program area with an emphasis on residents, workers, tourists and the vulnerable street population. The Downtown Ambassadors provide a visible uniformed presence and serve as information sources to the public, local businesses, residents, police, and other agencies and organizations.

Duties and Responsibilities

  • Serve as an ambassador for downtown Seattle by creating a positive urban experience to all who use the city.
  • Patrol assigned neighborhoods by bicycle to support the MID program community through addressing civility issues, offering human service outreach and providing customer service.
  • Work closely with Outreach Ambassadors and the Community Mental Health Program to connect those in need with resources.
  • Interact with neighborhood stakeholders, Seattle Police Department and other relevant agencies to communicate and assist in problem solving.
  • Represent the downtown Seattle MID and the Public Safety Program at special events in a positive and professional manner.
  • Complete daily activity reports and other assignments as specified by supervisor.
  • Work on special assignments both individually and with others.

Qualifications

  • Must possess ability to ride bicycle for ten hour shifts in outdoor weather.
  • Must pass a bicycle riding assessment with an emphasis on low riding speeds.
  • Demonstrated customer service experience.
  • Strong ability to work and interact with the public.
  • Strong interpersonal skills with the ability and willingness to work as part of a team.
  • Strong communication skills, both verbal and written.
  • Must possess a solid work ethic and the ability to follow instructions.
  • Self-motivated, energetic learner and leader with a good sense of humor.
  • Required to maintain a neat and presentable appearance.
  • Knowledge of downtown Seattle and its community a plus.

Physical Demands and Work Environment

  • Work is conducted outdoors in an urban environment;
  • majority of time will be on a 2 wheeled bike;
  • must be able to lift 40 pounds;
  • able to hear and write.

Compensation

Starting pay is $15.00. Generous benefit package includes 100% employer coverage of medical, dental, and vision premiums, as well as paid time off, 401K retirement plan, and unlimited annual ORCA Pass.

To Apply
Send resumes to ambassadorjobs@downtownseattle.org or apply in person to 423 Stewart St, Seattle, WA  98101 to fill out an application.  NO TELEPHONE CALLS PLEASE

The Metropolitan Improvement District is an Equal Opportunity Employer.

 

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